Royal Bank of Scotland Phone Numbers and Emails

Accessibility:

  • +44 345 724 2424
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Contact Information

Royal Bank of Scotland Website:

Royal Bank of Scotland Help Center:

Corporate Office Address:

Royal Bank of Scotland plc
36 St Andrew Square
Edinburgh, Scotland EH2 2YB
United Kingdom

Royal Bank of Scotland Rating Based on 7 Reviews

Rating details

1.6
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Product or Service Quality
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Rating trend

Summary of Royal Bank of Scotland Customer Service Calls

140 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Royal Bank of Scotland?

Payments and Charges Question:

  • “Payment pending without my consent”
  • “For my inheritance payment”
  • “Payment procedure”

Request for Information Question:

  • “Trying to answer questions to Glasgow council tax but they are asking for our bank details and how much money we have in the bank is this right?”
  • “HMRC have requested proof of PPI claim”
  • “Inquiry about an Account”

Account Question:

  • “Balance”
  • “I am unable to see any detail of my current account”
  • “Current account dormant”

Product/ Service Question:

  • “Searching for loan franchaise systems”
  • “Loan”
  • “Insurance”

Cards Question:

  • “Enquiry about hold on card”
  • “Lost card”
  • “Card details”

Refund Question:

  • “To help get money back”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancel home insurance”

Website/ Application Question:

  • “I was logged out of my mobile application. I tried to recover my bank account but I'm having issues my UK phone number which has been blocked, because I have been out of the UK for a year now and not using the UK line for 6months means it's going to”

Employment Question:

  • “Regarding job”

Other Question:

  • “About visa”
  • Transfer telephone banking
  • “For Imformetion”

About

Summary

Royal Bank of Scotland is one of the retail banking subsidiaries of the Royal Bank of Scotland Group plc, and together with NatWest and Ulster Bank, provides branch banking facilities throughout the British Isles. Royal Bank of Scotland has around 700 branches, mainly in Scotland though there are branches in many larger towns and cities throughout England and Wales. The Royal Bank of Scotland was established to provide a bank with strong Hanoverian and Whig ties in 1783. The Bank provides personal banking, private banking and business banking. The company offers credit cards, mortgages, loans, investments, current accounts etc. The most exclusive card offers a minimum credit limit of £15,000.

Royal Bank of Scotland reviews and complaints

Royal Bank of Scotland is ranked 226 out of 1246 in Banks category

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